Helpful Resources for Caregivers and Family Members

If you’re a caregiver to a SCAN member, thank you! We look forward to partnering with you to ensure your loved gets the care and services they need. And, we’re here for you, too. We’ve gathered the information, tips and caregiver resources that can help make caring for your loved one a little easier.

For example, all SCAN plans offer Caregiver Workshops and home-delivered meals. Some plans also include a Respite Care benefit. Check your plan materials to see what your loved one’s SCAN plan offers. Not sure where to look? SCAN Member Services is only a call or an email away.

And, if there’s something you have an interest in knowing more about, we encourage you to take a few minutes to complete our Caregiver Help Form. Or email us and let us know what you’re interested in learning about or to get answers to your caregiving questions.


Caregiver resources you can use

Your Caregiving Journey

Communicating with Healthcare Professionals

Managing Alzheimer's and Memory Loss

How to get Your Caregiver Account

Member Service Representative

We're happy to help today. Call Member Services:

1-855-844-7226 TTY: 711

Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to March 31.

From April 1 to September 30, hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.

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